One of the best kept secrets: Philip Linden’s office hours
Bartholomew Gallacher While most of the Lindens have office hours on a regular base and you can look them up on the web, it is of course some kind of different matter, when you want to meet the CEO of Lindenlabs, Philip Rosedale better known as Philip Linden in world.
Yes, he’s got office hours, too, but normally on short notice. You won’t find them on the schedule, you’ve got to lookup his profile and take a closer look at the tab "1st life" – that’s the place to look for this information. Today there were indeed scheduled office hours at 9 AM SLT at his office in Waterhead.
So, since I still remembered the masses of avatars attending the technical town hall meeting, I was one hour before there. Well, nothing happened at all, I just sat there and talked with my friend via messages. I wondered if he really is going to show up or not, but around perhaps 9:03 AM SLT he showed up and sat down, rezzed some chairs for other guests to sit down, if they come by, and was ready to talk.
I talked a little bit with him for over 5 minutes, no other guest showed up at all, so he put his office hours in the motto of the day of the Second Life login and other avatars began to show up, too. Well, the office hour lastet about one hour, it was nice to chat with him and in the end there were perhaps 10 avatars at all. You should expect really more when the CEO of Lindenlabs moves in world and is at his office, but what the heck, it was far nicer that way.
So here’s a little picture from the first minutes of the office hours, when I was still alone with him (just click on the thumbnail): 
The talk was nice, he wanted to know different things, for example where Lindenlabs does right, where it does wrong, which features we’d like to see in upcoming versions and so on, but the whole bunch of us talked not only about Second Life.
Some points being discussed and insights were:
- Philip Linden likes putting his office hours in that kind of manner like described to get a random set of people,
- he tries to become an in world art collector,
- he’s been happy so far from the technology perspective with what they’ve been able to achieve, though he did not really knew when exactly this would all take off and he’s happy that at least now people get why the virtual world is so important,
- when comparing his company with a baby, he considers himself a very proud father,
- another attendee raised the point that when accounts are cancelled or deactivated that the group membership of the avatar should cease, too, he considered that a good point,
- he asked how our Second Life experience was this weekend in terms of lag and other potential problems,
- he thinks that Lindenlabs needs a better survey tool to know when lag and stuff is getting better or worse,
- he’s unable to reverse gravity in a sim,
- I asked him if he feels that there’s now a shift toward more companies entering Second Life, he answered that he doesn’t know, he thinks the majority of signups by a long shot are normal people, but there are a lot of new biz apps in SL and they don’t really know since they don’t have any sort of relationship with companies in SL,
- he thinks it’s great to have creative energy, people trying to find new stuff and that in any case marketing and advertising in SL will be more interesting than in RL,
- he stated that it is hard to find the right balance between fixing and developing – true,
- I mentioned to him as a possible new feature the group IM muting, he said he is going to consider that
and much more things. It was really interesting to get in touch with him and discuss Second Life with the founder of the whole show, and it seems he really wants to know the unfiltered opinion of the community and what is going well and what they should make better. That’s a good policy to run a company in my opinion.
